Law 25
Privacy policy
We lecture restaurant owners about customer data. It would be rich of us to play games with yours. Here, without the jargon, is what we do (and mostly don't do) with your information on this site.
Information we collect
No account to create, no advertising profile, no data sold to anyone. The site sets audience-measurement cookies only if you accept them, as described just below. You give us personal information in three places only: booking a call, requesting a mockup, and reserving a founder spot, described in the following sections. If you call or write to us, we use your contact details for one thing only: getting back to you.
When you book a call
To book a call, we ask for your name, email and phone number and, if you like, your restaurant's name and a message. That information is used for one thing: preparing the call and following up on it. It is recorded in our calendar (Google Calendar, which sends you the invitation) and in our client follow-up tool, hosted in Canada and accessible to our two co-founders only. We attach the link that brought you to the site (a YouTube video, for instance), remembered for the duration of your visit, so we know where our clients come from. We do not sell it, rent it, or use it for advertising. We delete it on request: write to us at the address below.
When you request a mockup or reserve a founder spot
For a free mockup, we ask for your restaurant's name, your name, email, cell number, city and, if you like, a link to your menu. To reserve a founder spot, we ask for the same contact details, then a link to your menu, the service you offer (delivery or pickup), the platforms you use and your order volume. That information is used to prepare your mockup or your app and to reach you. It is recorded in our calendar (Google Calendar) and in the client follow-up tool described above, along with the link that brought you to the site. Payment is processed by Stripe: your card number goes straight to them and we never see it. Stripe sends us your name, email, billing address and the amount paid, and keeps payment data under its own policy. Invoices and receipts are kept as long as tax law requires; everything else is deleted on request.
Traffic statistics
We measure traffic with two tools. Vercel Analytics produces anonymous statistics and sets no cookies. Google Analytics does set cookies, which assign your browser a random identifier, and sends that data to Google: we use it to know how many people visit the site and how they got here, never to identify you by name. It stays off until you click “Accept” in the small banner at the bottom of the screen. You can change your mind at any time with the button below: if you withdraw your consent, the Google Analytics cookies are deleted.
The videos on the home page
The videos on our home page are hosted by YouTube. If you decline cookies or have not chosen yet, they are only an image served by our own site: nothing is requested from YouTube and no cookie is set until you press play. If you accept cookies, the video at the top of the page starts on its own, muted, when it comes into view. As soon as a video plays, YouTube's player loads in privacy-enhanced mode (youtube-nocookie.com), and YouTube, meaning Google, may then collect viewing data under its own policy. On our side, we count the play in our statistics, and we remember for the duration of your visit that you watched the video: if you book a call, that information goes along with the request.
Privacy officer
Under Law 25, the person responsible for the protection of personal information is Guillaume Therrien. For any question: guillaume@studioslt.com or 819 944-4661.
Your rights
You can ask to access any personal information we might hold about you, to correct it or to delete it, by writing to the address above. We answer within 30 days.
Who we are
Resto Action is a product of Studios LT, Trois-Rivières, Quebec.
Last updated: October 2026.